{"id":358,"date":"2017-04-09T19:37:03","date_gmt":"2017-04-09T22:37:03","guid":{"rendered":"https:\/\/titan-argentina.com\/portal\/?page_id=358"},"modified":"2017-04-09T19:37:03","modified_gmt":"2017-04-09T22:37:03","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/firstmetropoliscorp.com.ar\/portal\/preguntas-frecuentes\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<table border=\"1\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><span lang=\"EN-US\" style=\"font-size: 16.0pt; font-family: Helvetica,sans-serif; color: #7030a0; letter-spacing: -.75pt;\"><strong>FAQ&#8217;s<\/strong><\/span><\/td>\n<td style=\"text-align: center;\"><b><span style=\"font-size: 20.0pt; font-family: Helvetica,sans-serif; color: red;\">Preguntas Frecuentes<\/span><\/b><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"color: #7030a0;\"><strong>Is it single phase or three phrase?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Single.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Has the unit been tested to UL stanndards?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Yes, compliance # 499.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Does it meet ANSI\/Low Lead standards?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Yes, NSF\/ANSI-372 Certified.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What is the warranty?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Ten years on casing; One Year on components.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What is the expected life of the unit?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Approximately 10-20 years depending on water quality, usage and environment.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Is it safe for children?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Yes, No flames or gas and it will not engage from leaking faucets.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Will it give off any radiation?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> No.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What&#8217;s the energy savings?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Approximately 60% on the water heating cost against a conventional heater.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What&#8217;s the weight of the unit?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Weight runs from 8 Lbs to 12 Lbs.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What are the measurements of the unit?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> H 10&#8243; x W 7&#8243; x D 2.75&#8243;.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What are the measurements of the box for shipping?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> H 12&#8243; x W 9&#8243; x D 4.75&#8243;.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What is the temperature of the water?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> The power mode control can be adjusted to increase or decrease water temperature.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>How long does the water take to get hot enough to take a shower?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> The water passing through the heater gets hot instantly. The time will be determined by the distance the water must travel. (Ex. If the unit is 20 feet from the point of use, the water in the pipe between the unit and the point of use must be removed first so it would get there approx. 20 seconds after the water is turned on, but after that you will enjoy endless hot water, even if Mom starts the washing machine, Dad decides to soak in the tub, and Sis needs to wash her hair.).<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What size is the inlet?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> 1\/2&#8243; and 3\/4&#8243; in the series 4 models.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What size is the outlet?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> 1\/2&#8243; and 3\/4&#8243; in the series 4 models.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Can a traditional heater be replaced with a tankless heater with no additional plumbing or electrical work?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> The plumbing requires one line in from the main and one line out to the house (same as a conventional water heater). Always check with a qualified, professional electrician.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What happens if I need to repair my Titan tankelss water heater after the warranty?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> We are a qualified repair center. There is a flat rate of $50.00 (this includes shipping charges back to you via UPS Ground and an additional 1 year warranty).<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Why should I buy your product rather than that of the competition?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Our units are the original tankless water heaters.We have been building tankless water heater here in the United States for a quarter century. We design, develop and test all our own units and are constantly looking for better ways to improve. One major improvement has been the P.I.D controller, this design makes older on\/off technology obsolete.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Why should I buy the tankless water heater over the conventional water heater?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> 60% saving on energy for heating water (Heating water accounts for 25% of the average household&#8217;s energy bill), saving on space, easy to install, no vent required, no points or moving parts, all copper and brass inside, no tank to rupture to cause flooding, will not engage to dripping faucet, heats water only when needed, unlimited supply of hot water, shielded heating elements for reliability and long life.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Do you install?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> No, it isn\u2019t necessary for our technicians to install our tankless systems.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Who can install this for me?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Any licensed plumber can install this unit as it is easier and less cumbersome to install than a conventional water heater. A licensed electrician is needed if there is no existing 220 volt outlet. Also get all permits to insure the installation was done correctly and to local and National Electric Code.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Is this unit reliable?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Extremely reliable and easy &amp; economical.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Is there a limit as to how long it will produce hot water at one time?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> No, it will produce unlimited water at a consistent rate.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>If I order today, how long will it take before I receive my heater?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> We do not sell online, please visit your local plumbing supply store of Ace Hardware website.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Is it energy efficient?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> It is 99.5% energy efficient.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What actually heats the water?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> A shielded heating element.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Does it come with installation instructions?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Yes, please follow all instruction and contract a licensed plumber and electrician to get all needed permits.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>How resistant is the unit to hard water?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Very resistant. Brass casing and copper &amp; brass inside.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>Does it need an exterior vent like traditional water heaters?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> No venting is necessary as required by conventional tank water heaters.<\/span><\/p>\n<p><span style=\"color: #7030a0;\"><strong>What are the applications where this water heater can be used?<\/strong><\/span><br \/>\n<span style=\"color: #7030a0;\"> Houses, Apartments, Condominiums, Hospitals, Boats, Beauty Salons, Laboratories, Campers, Offices, Hospitals, Restaurants, Factories, Schools, anywhere hot water is necessary.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<td valign=\"top\"><span style=\"color: #ff0000;\"><strong>\u00bfEs una sola fase o tres frases?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Sola fase.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfLa unidad ha sido probada seg\u00fan los est\u00e1ndares UL?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">S\u00ed, cumplimiento # 499.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCumple con los est\u00e1ndares ANSI \/ Low Lead?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">S\u00ed, Certificado NSF \/ ANSI-372.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfQu\u00e9 es la garant\u00eda?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Diez a\u00f1os en carcasa; Un a\u00f1o en componentes.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1l es la vida esperada de la unidad?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Aproximadamente 10-20 a\u00f1os dependiendo de la calidad del agua, el uso y el medio ambiente.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfEs seguro para los ni\u00f1os?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">S\u00ed, sin llamas ni gas y no se enganchar\u00e1 por grifos con fugas.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfLiberar\u00e1 radiaci\u00f3n?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">No.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1les son los ahorros de energ\u00eda?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Aproximadamente el 60% del costo de calentamiento del agua contra un calentador convencional.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1l es el peso de la unidad?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">El peso es de 8 libras a 12 libras.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1les son las medidas de la unidad?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">H 10&#8243; x W 7&#8243; x D 2,75&#8243;.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1les son las medidas de la caja para el env\u00edo?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">H 12&#8243; x W 9&#8243; x D 4,75&#8243;.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1l es la temperatura del agua?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">El control del modo de potencia se puede ajustar para aumentar o disminuir la temperatura del agua.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1nto tiempo toma el agua para calentarse lo suficiente para tomar una ducha?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">El agua que pasa a trav\u00e9s del calentador se calienta instant\u00e1neamente. El tiempo ser\u00e1 determinado por la distancia que el agua debe viajar. (Ej. Si la unidad est\u00e1 a 20 pies del punto de uso, el agua en la tuber\u00eda entre la unidad y el punto de uso debe ser removida primero para que llegue aproximadamente 20 segundos despu\u00e9s de encender el agua, pero despu\u00e9s Que usted disfrutar\u00e1 de agua caliente sin fin, incluso si mam\u00e1 comienza la lavadora, pap\u00e1 decide empapar en la ba\u00f1era, y Sis necesita lavarse el pelo.).<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfQu\u00e9 tama\u00f1o tiene la entrada?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">1\/2&#8243; y 3\/4&#8243; en los modelos de la serie 4.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfDe qu\u00e9 tama\u00f1o es la salida?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">1\/2&#8243; y 3\/4&#8243; en los modelos de la serie 4.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfSe puede reemplazar un calefactor tradicional por un calentador sin tanque sin plomer\u00eda adicional o trabajo el\u00e9ctrico?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">La plomer\u00eda requiere una l\u00ednea de la principal y una l\u00ednea hacia fuera a la casa (igual que un calentador de agua convencional). Consulte siempre con un electricista calificado y profesional.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfQu\u00e9 sucede si necesito reparar mi calentador de agua Titan tankels despu\u00e9s de la garant\u00eda?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Somos un centro de reparaci\u00f3n calificado. Hay una tarifa plana de $ 50.00 (esto incluye gastos de env\u00edo de nuevo a usted a trav\u00e9s de UPS Ground y una garant\u00eda adicional de 1 a\u00f1o).<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfPor qu\u00e9 debo comprar su producto m\u00e1s que el de la competencia?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Nuestras unidades son los calentadores de agua tankless originales. Hemos estado construyendo el calentador de agua tankless aqu\u00ed en los Estados Unidos por un cuarto de siglo. Dise\u00f1amos, desarrollamos y probamos todas nuestras unidades y estamos constantemente buscando mejores maneras de mejorar. Una mejora importante ha sido el controlador de P.I.D, este dise\u00f1o hace que la vieja tecnolog\u00eda on \/ off sea obsoleta.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfPor qu\u00e9 debo comprar el calentador de agua sin tanque sobre el calentador de agua convencional?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">60% de ahorro de energ\u00eda para calefacci\u00f3n de agua (el agua de calefacci\u00f3n representa el 25% de la factura energ\u00e9tica del hogar promedio), ahorro de espacio, f\u00e1cil instalaci\u00f3n, sin ventilaci\u00f3n, sin puntos o partes m\u00f3viles, todo de cobre y lat\u00f3n dentro, Rotura para causar la inundaci\u00f3n, no acoplar\u00e1 al goteo del grifo, calienta el agua solamente cuando est\u00e1 necesitado, fuente ilimitada de agua caliente, elementos de calefacci\u00f3n blindados para la confiabilidad y la larga vida.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfUsted instala?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">No, no es necesario que nuestros t\u00e9cnicos instalen nuestros sistemas tankless.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfQui\u00e9n puede instalar esto para m\u00ed?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Cualquier fontanero con licencia puede instalar esta unidad, ya que es m\u00e1s f\u00e1cil y menos inc\u00f3modo de instalar que un calentador de agua convencional. Se necesita un electricista con licencia si no existe un enchufe de 220 voltios. Tambi\u00e9n obtenga todos los permisos para asegurar que la instalaci\u00f3n se realiz\u00f3 correctamente y al C\u00f3digo El\u00e9ctrico Nacional y Local.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfEs esta unidad fiable?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Extremadamente confiable y f\u00e1cil y econ\u00f3mico.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfHay un l\u00edmite en cu\u00e1nto tiempo producir\u00e1 agua caliente al mismo tiempo?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">No, producir\u00e1 agua ilimitada a un ritmo constante.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>Si pido hoy, \u00bfcu\u00e1nto tiempo tomar\u00e1 antes de recibir mi calentador?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">No vendemos en l\u00ednea, visite su tienda de suministros de fontaner\u00eda local de sitio.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfEs eficiente en energ\u00eda?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Es 99.5% de eficiencia energ\u00e9tica.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfQu\u00e9 en realidad calienta el agua?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Un elemento calefactor blindado.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfViene con las instrucciones de instalaci\u00f3n?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">S\u00ed, por favor siga todas las instrucciones y contrate a un fontanero y electricista con licencia para obtener todos los permisos necesarios.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfQu\u00e9 tan resistente es la unidad al agua dura?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Muy resistente. Cubierta de lat\u00f3n y cobre y lat\u00f3n dentro.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfNecesita un respiradero exterior como los calentadores de agua tradicionales?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">No se requiere ventilaci\u00f3n como es requerido por los calentadores de agua de tanque convencionales.<\/span><\/p>\n<p><span style=\"color: #ff0000;\"><strong>\u00bfCu\u00e1les son las aplicaciones donde se puede usar este calentador de agua?<\/strong><\/span><br \/>\n<span style=\"color: #ff0000;\">Casas, Apartamentos, Condominios, Hospitales, Barcos, Salones de Belleza, Laboratorios, Campistas, Oficinas, Hospitales, Restaurantes, F\u00e1bricas, Escuelas, donde sea necesario agua caliente.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>FAQ&#8217;s Preguntas Frecuentes Is it single phase or three phrase? Single. Has the unit been tested to UL stanndards? Yes, compliance # 499. Does it meet ANSI\/Low Lead standards? Yes, NSF\/ANSI-372 Certified. What is the warranty? Ten years on casing; One Year on components. What is the expected life of the unit? Approximately 10-20 years [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-full.php","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":""},"_links":{"self":[{"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/pages\/358"}],"collection":[{"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/comments?post=358"}],"version-history":[{"count":0,"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/pages\/358\/revisions"}],"wp:attachment":[{"href":"https:\/\/firstmetropoliscorp.com.ar\/portal\/wp-json\/wp\/v2\/media?parent=358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}